Shutdown After Backup Fails - True Image Hm 2011

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I go to "File Backup Options", "Advanced" Tab, "Computer Shutdown" and check the box for "Shut down the computer after the backup is complete"...
After the backup completes the shutdown has failed and the computer stays on... The Warning Event in the log says "Waiting for shutdown: Cancel/Shutdown/

I am using Windows XP Pro - SP3 and have 2 esata external drives. 1 is the backup destination and the other is the photo and Lightroom catalog external drive that I am backing up.

If anyone has knowledge or suggestions I would appreciate your reply. I have attached the log detail.

Thanks

-

Bud

Di, 01/18/2011 - 16:43
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Other users have reported some similar instances. Here are a couple alternatives.

1. Remove the shutdown option and place it inside a batch file. Include the batch file as a pre/post post option so the shutdown occurs after everything done.

or
2. Remove the shutdown option and assign the shutdown duties to the regular Windows Task Scheduler after allowing enough time for the backkup to complete.

You can click on my signature link below and look at index item #9-H for more info.

Mi, 01/19/2011 - 01:09
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Thank you GroverH,

I like the idea of the batch file in the post command, although it seems that the built in feature would already be doing that. It also seems that the engineers would write the fix for this bug in an update (hopefully). I searched on the Acronis site and this forum and surprisingly I have not found a specific method or directions for how to notify Acronis of a bug. I guess they might see a bug post in the forum, but there ought to be a way to do that directly.

I see where I would place the batch file but I am not sure how to do it. That is not something I have experience with. I do understand the principle of it though. I searched the user help but did not find specific instructions. Can you direct me?
-
Bud

Mi, 01/19/2011 - 05:01
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Unzip the attachment and add a pointer to your pre/post post command pointing to your unzipped file command file.

This was part of my prior reference above.

Anhang Größe
54974-93688.zip 330 Bytes
Mi, 01/19/2011 - 14:15
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Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
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I'm sorry I did not see that the first time (Duh)... Had been going on very little sleep and I guess I subconsciously ignored that sentence thinking it was part of method #2, and I had already determined I liked #1... but I got it now.

Just curious. How long has this been a known issue? Not that it's a really major one, but I'm still surprised Acronis has not corrected it in an update.

Thanks again
-
Bud

Fr, 01/21/2011 - 05:43
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Uncheck
"Do not show messages and dialogs while processing (silent mode)".
This worked for me.
As long as "Do not show messages and dialogs while processing (silent mode)" is enabled Acronis is waiting for a manual user input when shuting down. See log file it says: Waiting for shutdown: Cancel/Shutdown.
This is a bug. If you select "Shut down the computer after the backup is complete" AND "Do not show messages and dialogs while processing (silent mode)" it must shutdown no matter what user actions are required.
haddat

Do, 01/26/2012 - 08:09
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