[SOLVED] Exchange 2013 restore failing Multiple errors
I have a new install of Exchange 2013, running a 3 server DAG. I am testing the functionality of acronis, having issues. It appears to do a backup just fine. I delete a mailbox, set up the restore job, and get the following errors:
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Log Entry Details
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Type: Error
Date and time: 2/10/2015 12:31:57 PM
Backup plan: [None]
Task: MyRecover_1
Managed entity type: [None]
Managed entity: [None]
Machine: Exch-HA1.epnt01.int
Code: 5,963,819(0x5B002B)
Module: 91
Owner: exchadmin@EPNT01
Message:
An invalid type of the target URI: 'arx://is/DB1/jdoe%40easween.com'.
Additional info:
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Error code: 43
Module: 91
LineInfo: 8bf116f82f62bb69
Fields: $module : arx_agent_fork_vs_38929
Message: An invalid type of the target URI: 'arx://is/DB1/jdoe%40easween.com'.
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Error code: 107
Module: 91
LineInfo: 8bf116f82f62bb67
Fields: $module : arx_agent_fork_vs_38929
Message: Recovering mailbox 'jdoe@epnt01.int': Cannot find user 'jdoe' in domain 'epnt01.int' on the destination server. Re-create the user and retry the recovery.
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Acronis Knowledge Base: http://kb.acronis.com/errorcode/
Event code: 0x005B002B+0x005B006B
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Log Entry Details
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Type: Error
Date and time: 2/10/2015 12:31:57 PM
Backup plan: [None]
Task: MyRecover_1
Managed entity type: [None]
Managed entity: [None]
Machine: Exch-HA1.epnt01.int
Code: 20,250,685(0x135003D)
Module: 309
Owner: exchadmin@EPNT01
Message:
Command 'Recovering Microsoft Exchange mailboxes' has failed.
Additional info:
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Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c950f
Fields: $module : service_process_vs_38929
Message: Command 'Recovering Microsoft Exchange mailboxes' has failed.
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Error code: 20
Module: 91
LineInfo: 7edade4ed07d5328
Fields: IsReturnCode : 1, $module : arx_agent_fork_vs_38929
Message: Failed to recover the document container.
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Error code: 397
Module: 91
LineInfo: 8bf116f82f62bc6c
Fields: $module : arx_agent_fork_vs_38929
Message: Nothing to recover. See the log for details. Last error:
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Error code: 43
Module: 91
LineInfo: 8bf116f82f62bb69
Fields: $module : arx_agent_fork_vs_38929
Message: An invalid type of the target URI: 'arx://is/DB1/jdoe%40easween.com'.
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Error code: 107
Module: 91
LineInfo: 8bf116f82f62bb67
Fields: $module : arx_agent_fork_vs_38929
Message: Recovering mailbox 'jdoe@epnt01.int': Cannot find user 'jdoe' in domain 'epnt01.int' on the destination server. Re-create the user and retry the recovery.
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Acronis Knowledge Base: http://kb.acronis.com/errorcode/
Event code: 0x0135003D+0x005B0014+0x005B018D+0x005B002B+0x005B006B
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OK, thank you for the advice. I tried just disabling an account. Get a different error this time. Now these are new mailboxes, just created them. I did not send or receive any messages from the account.
Failed to recover the document container. Additional info:
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Error code: 20 Module: 91 LineInfo: 7edade4ed07d523f Fields: IsReturnCode : 1, $module : arx_agent_vs_38929 Message:
Failed to recover the document container.
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Error code: 20 Module: 91 LineInfo: 7edade4ed07d5328 Fields: IsReturnCode : 1, $module : arx_agent_fork_vs_38929 Message: Failed to recover the document container.
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Error code: 11 Module: 349 LineInfo: 1abf4823a4c53dd1 Fields: $module : arx_agent_fork_vs_38929 Message: The dictionary does not contain a value with the provided key. --------------------
Problem solved. It appears that the biggest issue was that this was a very clean exchange 2013 installation, there were only a couple of test email boxes on the server and that was it. The software was looking for the exchange administrator account to be on the new server. I moved it from the 2010 server to the 2013 server, and was able to browse a user's mailbox and ultimately restore individual emails.