[SOLVED] Exchange 2013 restore failing Multiple errors

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Contributions: 1
Commentaires: 2

I have a new install of Exchange 2013, running a 3 server DAG. I am testing the functionality of acronis, having issues. It appears to do a backup just fine. I delete a mailbox, set up the restore job, and get the following errors:

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Log Entry Details
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Type: Error
Date and time: 2/10/2015 12:31:57 PM
Backup plan: [None]
Task: MyRecover_1
Managed entity type: [None]
Managed entity: [None]
Machine: Exch-HA1.epnt01.int
Code: 5,963,819(0x5B002B)
Module: 91
Owner: exchadmin@EPNT01
Message:
An invalid type of the target URI: 'arx://is/DB1/jdoe%40easween.com'.
Additional info:
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Error code: 43
Module: 91
LineInfo: 8bf116f82f62bb69
Fields: $module : arx_agent_fork_vs_38929
Message: An invalid type of the target URI: 'arx://is/DB1/jdoe%40easween.com'.
--------------------
Error code: 107
Module: 91
LineInfo: 8bf116f82f62bb67
Fields: $module : arx_agent_fork_vs_38929
Message: Recovering mailbox 'jdoe@epnt01.int': Cannot find user 'jdoe' in domain 'epnt01.int' on the destination server. Re-create the user and retry the recovery.
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Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x005B002B+0x005B006B

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--------------------
Log Entry Details
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Type: Error
Date and time: 2/10/2015 12:31:57 PM
Backup plan: [None]
Task: MyRecover_1
Managed entity type: [None]
Managed entity: [None]
Machine: Exch-HA1.epnt01.int
Code: 20,250,685(0x135003D)
Module: 309
Owner: exchadmin@EPNT01
Message:
Command 'Recovering Microsoft Exchange mailboxes' has failed.
Additional info:
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Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c950f
Fields: $module : service_process_vs_38929
Message: Command 'Recovering Microsoft Exchange mailboxes' has failed.
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Error code: 20
Module: 91
LineInfo: 7edade4ed07d5328
Fields: IsReturnCode : 1, $module : arx_agent_fork_vs_38929
Message: Failed to recover the document container.
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Error code: 397
Module: 91
LineInfo: 8bf116f82f62bc6c
Fields: $module : arx_agent_fork_vs_38929
Message: Nothing to recover. See the log for details. Last error:
--------------------
Error code: 43
Module: 91
LineInfo: 8bf116f82f62bb69
Fields: $module : arx_agent_fork_vs_38929
Message: An invalid type of the target URI: 'arx://is/DB1/jdoe%40easween.com'.
--------------------
Error code: 107
Module: 91
LineInfo: 8bf116f82f62bb67
Fields: $module : arx_agent_fork_vs_38929
Message: Recovering mailbox 'jdoe@epnt01.int': Cannot find user 'jdoe' in domain 'epnt01.int' on the destination server. Re-create the user and retry the recovery.
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x0135003D+0x005B0014+0x005B018D+0x005B002B+0x005B006B

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mar 10/02/2015 - 18:50
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Contributions: 1
Commentaires: 6

Hi!
When you delete mailbox you also deleted user in Active Directory. You should create this user in Active Directory.
Next time you can just disable mailbox (mailbox will be deleted, but user still will be in AD)
Vasily

jeu 12/02/2015 - 17:07
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Contributions: 1
Commentaires: 2

OK, thank you for the advice. I tried just disabling an account. Get a different error this time. Now these are new mailboxes, just created them. I did not send or receive any messages from the account.

Failed to recover the document container. Additional info:
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Error code: 20 Module: 91 LineInfo: 7edade4ed07d523f Fields: IsReturnCode : 1, $module : arx_agent_vs_38929 Message:
Failed to recover the document container.
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Error code: 20 Module: 91 LineInfo: 7edade4ed07d5328 Fields: IsReturnCode : 1, $module : arx_agent_fork_vs_38929 Message: Failed to recover the document container.
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Error code: 11 Module: 349 LineInfo: 1abf4823a4c53dd1 Fields: $module : arx_agent_fork_vs_38929 Message: The dictionary does not contain a value with the provided key. --------------------

ven 13/02/2015 - 16:05
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Contributions: 1
Commentaires: 2

Problem solved. It appears that the biggest issue was that this was a very clean exchange 2013 installation, there were only a couple of test email boxes on the server and that was it. The software was looking for the exchange administrator account to be on the new server. I moved it from the 2010 server to the 2013 server, and was able to browse a user's mailbox and ultimately restore individual emails.

mer 18/02/2015 - 20:57