Copy files out of TIB archive fails
Opening a TIB archive in Windows Explorer and attempting to drag a folder from the archive to another folder on the local machine NEVER happens. It hasn't worked since at least v10. It's been reported over and over and all I ever get is the "we're sorry, we'll look into it" excuse.
Reproduce:
1) Take a decent sized backup, say 1.5TB, in this case unencrypted
2) Find a folder, drag it to a local folder or even the desktop
3) Wait all day while the cursor spins and nothing ever happens
Why does the ablity exist to browse archives if this isn't going to work?

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To be fair, it finally started copying the files after about 30 minutes of "thinking" and then it said it was going to take over 24 hours to copy all the files from the UNENCRYPTED archive.
No, I always do full backups. I was able to finally restore the files I needed by using the terrible, horrible, so-badly-designed new Web GUI and while that took far longer to setup and complete than it would have in 11.5/7, once setup it took 39 seconds to recover 727MB in just over 5,600 files. There can simply be no excuse for this "feature" of Acronis to not have been fixed. There's no way they don't know about it. IMHO, anyone at Acronis who knows about a major bug like this and fails to take steps to fix it should be looking for a new job. I can guarantee you anyone in my company who did this would be.
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Terabyte Computers wrote:To be fair, it finally started copying the files after about 30 minutes of "thinking" and then it said it was going to take over 24 hours to copy all the files from the UNENCRYPTED archive.
No, I always do full backups. I was able to finally restore the files I needed by using the terrible, horrible, so-badly-designed new Web GUI and while that took far longer to setup and complete than it would have in 11.5/7, once setup it took 39 seconds to recover 727MB in just over 5,600 files. There can simply be no excuse for this "feature" of Acronis to not have been fixed. There's no way they don't know about it. IMHO, anyone at Acronis who knows about a major bug like this and fails to take steps to fix it should be looking for a new job. I can guarantee you anyone in my company who did this would be.
Please see my comment in http://forum.acronis.com/forum/124426#comment-384606
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