B&R fails on both scheduled and manual backup

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Beiträge: 2
Kommentare: 0

I'm getting the following error on my B&RAdWrksttn:

Log Entry Details
------------------------------------------------------------------------------------------------------------------------
Type: Error
Date and time: 6/1/2010 3:04:16 PM
Backup plan: Backup 6/1/2010 2:00:30 PM
Task: Simple backup task
Code: 11,863,304(0xB50508)
Module: 181
Owner: active directory user name
Message:
Task 'Simple backup task' failed: 'Failed to run now: task timeout is over.
Additional info:
--------------------
Error code: 96
Module: 9
LineInfo: d6e6b1a4069ca504
Fields:
Message: Failed to run now: task timeout is over.
--------------------'.
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x00090060

-------------------------------------------------------------------------------------------------------------------------

System is running win 7 64-bit and both AMS and license server all on same box as the ABR software. Backing up files only to a centralized vault.

Tried stopping and restarting the acronis services, deleted and reconfigured the backup job. Any suggestions?

Another scheduled task using ABR doesn't have any issues. It is volume/disk backup job using Acronis Secure zone.

Thanks.

Di, 06/01/2010 - 19:23
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Beiträge: 88
Kommentare: 4769

Hello Dave,

Thank you for bringing up this issue, I will do my best to assist you.

Most likely this issue is related to Acronis Scheduler Service default timeout, however, we do not have any known problems like this. I would really appreciate if you can provide me with additional information regarding it.

At what point of the backup do you get this error message? Immediately? Half-way? Towards the end?

Can you please navigate either, through the GUI to the centralized vault location and check if that backup has been created. Alternatively, you can browse for it in the centralized vault folder, but if there are many backups you may have problems finding it because of the Acronis specific file names.

It will also help us to determine the exact cause of this issue if you can create an AcronisInfo report from that machine as well as Process Monitor logs. You will need to start the Process Monitor utility right before this error message so that it can capture the relevant information.

Please use the following Knowledge Base articles:

1. AcronisInfo.

2. Process Monitor.

Just in case, you can also contact our support directly with the same information.

Please let me know if you have additional questions.

Thank you.

Fr, 06/04/2010 - 18:13
  • Anmelden, um Kommentare verfassen zu können
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Beiträge: 0
Kommentare: 2

Hi just got a similar error. Can not see a soloution.

--------------------------------------------------------------------
Error
--------------------------------------------------------------------
Failed to run the backup plan.
--------------------------------------------------------------------
Details
Code: 589,920(0x90060)
LineInfo: 0xD6E6B1A4069CA504;

Module: C:\Program Files (x86)\Acronis\BackupAndRecovery\mms.exe
Message: Failed to run now: task timeout is over.

--------------------------------------------------------------------
Backing up volumes to a local external HD.
ABR 10 Update 3 Agent Build 10.0.12497
Wiin7 64bit

Fr, 02/11/2011 - 12:22
  • Anmelden, um Kommentare verfassen zu können
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Beiträge: 24
Kommentare: 3268

Dear Jonathan,

Welcome to our Forum, we're happy to greet you here. Unfortunately task timeout is a very common error and can be caused by several reasons. Could you please gather the information Anton requested, then open a support case with the diagnostic data attached, and let us know it's number.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you.

Fr, 02/11/2011 - 14:01
  • Anmelden, um Kommentare verfassen zu können