jobs in backup policy are failing

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Beginner
Beiträge: 1
Kommentare: 0

I'm getting the following error on my jobs

Failed to connect to the storage node.
Additional info:
--------------------
Error code: 17
Module: 161
LineInfo: b320396adfe3b52
Fields: IsReturnCode : 1, $module : C:\Program Files (x86)\Acronis\BackupAndRecovery\mms.exe
Message: Failed to connect to the storage node.
--------------------
Error code: 3
Module: 173
LineInfo: 67e2725e54112c8e
Fields:
Message:
--------------------
Error code: 3
Module: 173
LineInfo: 90fb8a255b1df582
Fields:
Message: Error: Failed to establish connection.
--------------------
Error code: 20
Module: 4
LineInfo: 4d5187f54acfdaee
Fields:
Message: Authentication has failed.
--------------------
Error code: 1078
Module: 3
LineInfo: a3cdb7a26e18c8d9
Fields:
Message: Authentication has failed.
--------------------

Do, 08/18/2011 - 16:24
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Frequent Poster
Beiträge: 159
Kommentare: 518

Hi Omid

The backup job is basically reporting that the user credentials to connect to your Acronis Storage server are not correct.

Please could you double check that the backup destination credentials you have entered with your backup job are to access the Acronis Storage Node (server). Please note if for example your vault storage is located on a NAS unit this is not the username/password you’re backup job required it required the username/password to access the Acronis Storage node, the storage node is what authenticates with the NAS unit.

Mo, 08/22/2011 - 06:04
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