failed to mount VM
Hi,
When I was trying to mount one of my VM (BTIDC01) from the backup, it failed. I've tried to mount different recovery point of the same VM but all failed. It's only happened to this VM. I tested OK with mounting other VM. However, the backup of this VM were all good. Please find attached a log and look for the latest mounting of VM name BTIDC01.
Please help,
Thanks,
Aldous
Anhang | Größe |
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2015-01-19.zip | 403.7 KB |

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Hi Vasily,
Thank you. I'll try it
Aldous
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Hi Vasily,
When I ran the installation and selected to update existing virtual appliance, I saw the version is the same (v 9.0.10007 -> v 9.0.10007). Please see attached. But, the filename that I downloaded is AVMP9_10020_en-US.exe
Am I suppose to see different build number (10020)?
Please advise.
Thanks,
Aldous
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246164-118096.jpg | 34.98 KB |
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Hi Aldous,
This is normal. The 10020 build has 10007 number embedded in it in some places. You can proceed with the update safely.
Thank you.
--
Best regards,
Vasily
Acronis Virtualization Program Manager
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