Alert Windows security
Hi,
After clicking on the Acronis backup file, Windows 10 reports: "Internet security settings have blocked the file from opening" See screenshot in attachment
How can I delete this Windows message and open the backup files Acronis Cyber Protect Home Office?
Thanks.
Anhang | Größe |
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screenshot.jpg | 78.19 KB |


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Steve Smith wrote:Radek, welcome to these public User Forums.
See the following KB documents that may be relevant here:
KB 46430: Acronis Software: Making Acronis Products Compatible with Antivirus Software
Thanks for the answer.c BUT I don't see Acronis Cyber Protect Home Office anywhere. And if I look for the old name Acronis True Image, I don't understand it at all, what to do.Too complicated description :(. I'm not an IT specialist
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Sorry but if the KB documents are too complicated then I can only suggest that you open a support ticket direct with Acronis Support who may be able to offer to connect directly to your computer and help you with this issue. See How to get support? for details of contacting support.
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