Recovery Operation Failed on Restoring Image
I have a Dell Inspiron 17 7000 (7779) laptop running Acronis True Image 2017 on Windows 10 Pro (upgraded to it from Home when I bought the computer). ATI works perfectly in creating a full image of the C: Drive and storing it on an external hard drive. I've been using Acronis products for awhile now on HP laptops as well as a desktop computer I built myself, and have never had any serious issues when trying to restore an image.
When I bought this Dell machine, I was able to get Windows updated and all my software installed, then create the image with ATI. To restore an image, I would have to change the boot order in the BIOS to allow for the machine to boot from the USB thumb drive I set up as the Acronis Rescue Media. Acronis then loads, I specify the destinations for each partition in the image as well as the MBR, and the restore process starts, then quite often, fails. It usually never gets past the "Validation" stage before a pop-up window says "Recovery Operation Failed". I have tried restoring images from external hard drives that are bus-powered by the computer, also from a thumb drive, as well as from an external hard drive that was not bus-powered (an old WD Black Label drive, still under warranty but it's 4 years old, set up inside an enclosure unit so it operates as an external drive). The same thing happens. What's even weirder is that after one or more attempts, then the image DOES restore. So overall, this experience has been one that has shown this recovery process is "buggy" on this computer.
So my question to the experts here on this board is, What am I doing wrong??? Any ides on this subject would be greatly appreciated, I really can't take the risk of being on the road with this computer, finding myself having to restore an image and it not restoring!


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