UR Universal Restore Link missing from Registered User Product webpage
Unlike ALL ATI perpetual Product download pages (for registered users) since at least V2016, the customer could download the Main Install file, Linux Rescue Iso, Product PDF. I noticed that for ATI Home 2019, the Link for downloading Universal Restore is MISSING! I read in the 2019 PDF that the Builder can be downloaded from inside the Installed ATI 2019. This might? be the missing UR d/l file?? or the media builder? Actually I think the builder is different than an installed UR..again?
No matter, in our company, we have a number of PCs that are"fire-walled" and due to sensitive contents do not directly have internet access. In this case, this missing Link is problematic. We normally use a PC that DOES have NET access to login to our ATI account; download & verify & then install on the "protected pc". Hopefully Acronis has mistakenly forgot to place the UR link on the (English) Account/Product/webpage? Any feedback would be appreciated
Bob
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Update - I tested on another system which never had AUR installed and was given the option to download it, where I was able to choose where to store the installer.


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UPDATE
Steve,
I expect this webpage mistake will be fixed soon...on the Support page for ati 2019, the UR file download is ONLY missing if "multilanguage" is selected, I tested and if German, Russian, Japan etc is chosen, then the UR d/l link IS shown!
I filed a support request to have it fixed :-)
Bob
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Thanks for the update Bob...
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Hello Bob,
thank you for bringing this to our attention! Reported the issue to the responsible team.
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