Problem restoration
hello
I have a problem when I want to do a restoration, the system remains on "PREPARATION OF THE RESTAURATION" and blocks ...
With the 2020 version everything works, how to do.I tried both from windows as well as a USB stick.
here are the references from my computer
Operating System: Windows 10 Professionnel 64-bit (10.0, Build 19042) (19041.vb_release.191206-1406)
Language: French (Regional Setting: French)
System Manufacturer: Acer
System Model: Aspire M1900
BIOS: Default System BIOS (type: BIOS)
Processor: Pentium(R) Dual-Core CPU E5800 @ 3.20GHz (2 CPUs), ~3.2GHz
Memory: 4096MB RAM
Available OS Memory: 4096MB RAM
Page File: 3985MB used, 1453MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.0546 64bit Unicode
thank you for your help


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