2012 "not backed up yet" after backup was done?

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I ran a one time backup and the status in the overview stays on "not backed up yet". The image is there, can be mounted but there is no way to revover it. Amd there is NO support except for pay by the drink? What a rip-off ....

Sa, 08/04/2012 - 14:23
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Greetings Thomas,
You should have two options for recovery. We recommend recovering in the Acronis Boot CD Environment.

You can also recover in windows, but this method reboots the machine int othe recovery environment as well. Your choice as to which menthod you want to use.

If you are able to mount and browse the image successfully, you should be able to recover from it as well. Back-up images should be validated everytime or atleast periodically in order to ensure your back-up's are valid and will offer the best chance for successful recovery.

Are you not able to see a "Recover" option (little box with a green arrow) when viewing past back-ups in the Task menu?

To resolve the "Not Protected" message. Create a back-up task that runs on a schedule, run the task once and this message will disappear. Keep in mind, you are not truly protected if you have only perfomend a single "one time" back-up.

In regards to support. Support from the User Forums is free. You also get 30 days of free installation support directly from Acronis. Recovery related support issues are also provided free of charge. While you might need to provide billing information when a ticket is created, you will not be charged, or you will be refunded for any recovery related support that is provided.

Chances are however, the forum team or MVP's will be able to help you here, quickly and efficiently.

Sa, 08/04/2012 - 15:23
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Beginner
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Thanks for your response.

Yes, the problem is, that the software ran the backup just fine, I have the backup file which I can mount, browse etc., but within the Acronis software, the task has the status "not backed up yet", which is nonsense. There is no "Recovery" option as it should be.

Another unrelated problem is that for my daily system backups, there is a status line in the task overview stating "the last backup has failed". Well, it does not have any failures in the calendar log overview and all backup files are where they should be and are mountable.

Regarding "support"... while I appreciate the knowledge here in the forum, it is ridiculous that a software company does not work on faults in their product.

Sa, 08/04/2012 - 17:44
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You will see a "not backed up yet" status message until the the system does a scheduled backup. A backup initiated manually will NOT clear this clunky message. If the backup was successfully validated, then the message can be ignored and will disappear when a scheduled backup is completed.

Sa, 08/04/2012 - 17:53
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Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
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No, that same function worked for me before. There is no need to back something up with the scheduler, you can do a "backup now" and it is supposed to show up with the recovery option.
Anyhow, I deleted all entries in the list and added them back in via "browse for backups" and miraculously, the "recover" button appeared where it is supposed to be. Must have been something screwed up in the internal database and the software did not check/realize that there was an inconsistency.

Thanks for your help though.

Sa, 08/04/2012 - 18:01
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