Acronis True Image 2012 can not read data on HDD
When I want to make a backup True Image create a error as folows:
Cannot read data in sector '5.679.30' of HDD 1. Cannot read snapshot (0x10C45A) CRC-error (0x100155)
Who can help me to solve this problem?
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Colin,
Thank you for your feedback.
I just have installed a new Synology Nas and I get the same error message.
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Theo,
The error you are receiving is from the drive being backed up (the source drive), not the backup destination (target drive).
As MVP Colin B has suggested, you should run chkdsk /r on each of the source hard drives in your system to check and repair any errors found.
This normally corrects the error you are receiving.
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James,
I have already tried to run chkdsk/r from a command prompt.
In Windows 7 I am logged in as an administrator, but I still get the message I have not enough rights to run chkdsk.
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Open an elevated command prompt by clicking on the Windows Start button and type CMD.exe and in the list that appears, right-click on the CMD.exe item and select "run as administrator". Then issue the command again. If you have more than one drive in your system, run the command on each drive one at a time. IE: chkdsk c: /r, chkdsk d: /r, etc. This will take some time, so be patient.
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James,
Thank you for your advice, problem solved.
With kindly regards, Theo
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