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Acronis True Image 2013 build 6514

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After updating to the 6514 build, I have lost functionality of my keyboard and mouse pointer. This occurs while I'm cloning my hard drive. I don't use any of the other Acronis services, so I can't answer for the functionality there. Any help is much appreciated.

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I assume you mean when using the Rescue Media? You didn't specify, or any details of your system.

Try newly downloading the Rescue Media ISO from your Acronis.com account. The web site lists it as the same build number as previously, but is actually newer build 6528. It fixes the wireless keyboard/mouse issue and the GPT disk issue.

I don't know if it's Rescue Media or not. I'm using the Clone Disk option under the Tools and Utilities tab. I running Win 7 Ultimate 32 bit IE 10. See attached.

Anhang Größe
137150-109090.docx 111.92 KB

Clone should be used only by advanced users who know what they are doing. It is riskier and can result in a loss of data and a failed system.

Create a full disk backup and restore it, using the bootable Rescue Media, to the new disk, as it's far safer.

I've never used that. Are there instructions on the Acronis site? Also, I don't see where I can download the Rescue Media ISO. Thanks for your help.

Check out the many user guides and tutorials in the left margin of this forum, particularly Getting Started and Grover's True Image Guides which are illustrated with step-by-step screenshots. For example,
29618: Grover's new backup and restore guides http://forum.acronis.com/forum/29618

At Acronis.com, create a user Acronis account. Once you register your ATI software, you'll be able to download the latest Recovery Media ISO.