Acronis True Image 2013 build 6514
After updating to the 6514 build, I have lost functionality of my keyboard and mouse pointer. This occurs while I'm cloning my hard drive. I don't use any of the other Acronis services, so I can't answer for the functionality there. Any help is much appreciated.
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I don't know if it's Rescue Media or not. I'm using the Clone Disk option under the Tools and Utilities tab. I running Win 7 Ultimate 32 bit IE 10. See attached.
| Allegato | Dimensione |
|---|---|
| 137150-109090.docx | 111.92 KB |
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Clone should be used only by advanced users who know what they are doing. It is riskier and can result in a loss of data and a failed system.
Create a full disk backup and restore it, using the bootable Rescue Media, to the new disk, as it's far safer.
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I've never used that. Are there instructions on the Acronis site? Also, I don't see where I can download the Rescue Media ISO. Thanks for your help.
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Check out the many user guides and tutorials in the left margin of this forum, particularly Getting Started and Grover's True Image Guides which are illustrated with step-by-step screenshots. For example,
29618: Grover's new backup and restore guides http://forum.acronis.com/forum/29618
At Acronis.com, create a user Acronis account. Once you register your ATI software, you'll be able to download the latest Recovery Media ISO.
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