ATH 2012 Unsuccessful Installation after an Auto-Update
Hi,
I use ATH 2012. The Auto-Update is enabled. Recently has been an update downloaded but unsuccessfully installed. I could not find the error code, see the enclosed error file.
Pls could you help me?
Thanks.
| Anhang | Größe |
|---|---|
| acronistrueimage.msi_.txt | 6.66 MB |
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Fastest is just uninstall then manually install. You can export your tasks to save the settings. Then unisntall, then install the newer version, you can download it from the acronis web site after you log in. Then import the task settings you saved.
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Hi,
Thank you.
Please how can I uninstall safely this prodcut? I have had problems in the past becasue the standard Windows uninstallator had not removed this product completely.
Thank you.
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Thius is what you should do. run msconfig.exe and hide all MS services and disable all others and disable all start up programs.
http://netsquirrel.com/msconfig/
reboot.
then uninstall. If hte windows unistaller doesn't show ati isntalled, then run the ati cleaner
http://kb.acronis.com/content/24545
Then download and install the version you want.
the run msconfig to renable all services and startup programs. reboot.
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