Blu-Ray Backup Fails
Hi there, I just purchased the new version 2012 so that I can make backups to blu-ray disk. The full backup fails with this error code:Error occurred while writing the file. (0x40003)
Tag = 0x15602567D340AB3F.
I changed to different Blu-ray disk vendors and all give me the same error code, I can drop files from the Windowss explorer window to my blu-ray drive and windows writes the files with no problems. So I so not think that my drive is bad.
This is a normal full backup no cutom settings, just selected my picture directory, selected my "E" drive, entered a name for my backup and hit the [backup now] button.
Please help.
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Hello Everyone,
Thank you for posting and your help Scott.
Fred, we are very sorry that you experienced this issue and this problem needs to be investigated.
Would you be kind enough to get back to me with some information so that we can troubleshoot it:
1. Model of the blu-ray device.
2. What types of disks are being used.
3. Do you have any other disk recording software installed, Nero for example.
5. CDRecord log.
You can send me a private message with this information if you like.
Please let me know if you have additional questions.
Thank you.
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