Blue Screen when USB device is plugged
I receive sporadic blue screens when I hook a USB device (stick, U3) to my computer (Vista 64bit, SP2). It is not a hardware issue, I had several parts replaced. When I deinstall True Image the problem is gone. I tried TI 2010 but stil the same problem.
Thanks
Thomas

- Anmelden, um Kommentare verfassen zu können

I am not sure how to open a suport case on this site.
Thomas
- Anmelden, um Kommentare verfassen zu können

Is there a chance to receive an answer?
- Anmelden, um Kommentare verfassen zu können

Folks,
I have the same issue. Is there an FIX around ? If not, when can I expect one ?
thanks in advance
- Anmelden, um Kommentare verfassen zu können

forgot to say, this problem is really easy to recreate. Just plug in a USB stick and you get the blue screen !
- Anmelden, um Kommentare verfassen zu können

forgot to say, this problem is really easy to recreate. Just plug in a USB stick and you get the blue screen !
- Anmelden, um Kommentare verfassen zu können

Of course there is now the new build since you originally posted so that might solve your problem.
To open a support case, you need to log in to your account on the Acronis website or click on the Support option at the top of the webpage on the right hand side (you are better off doing this from your account).
On your account page, the menu choice on the left hand side has a 'contact support' option, click on this, follow the drop down box prompt/choices.
You should receive an email with your case number within the hour.
- Anmelden, um Kommentare verfassen zu können