Build 6613 fails to delete prior backups
I have two backups scheduled. Both are Single version scheme. This is supposed to create a new version and then delete the prior version. Both backups run but both fail to delete the prior version. I have to go in and delete them manually each morning. I have deleted both backups (schedules, files and folders) and set them up again to no avail.
Any ideas, anyone?

- Anmelden, um Kommentare verfassen zu können

I finally totally uninstalled all Acronis products (True Image and Disk Director) and deleted all backups and folders. I cold booted the computer to eliminate any residual tasks. I then re-installed True Image 2015 and set up the two backup schedules from scratch. So far this seems to have fixed the problem. I shall monitor its status over the next few days to verify this. One would have thought that the customer service people could have suggested this rather than simply tell me that they would address the issue for $20.00.
- Anmelden, um Kommentare verfassen zu können

Should you want or need to re-install TrueImage in the future, there are Aconis Cleanup Utilities which will remove all remnants of old version so your new install can be clean. My signature link 4 shows a couple.
- Anmelden, um Kommentare verfassen zu können