Can't install on my Windows 8 computer

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I am trying to install True Image 2013 on my Dell Inspiron computer. It is running on Windows 8. I insert the DVD in my computer and try to install. It tells me there is an update so I say go ahead and update. When it comes back and asks me for the Serial Code I enter it in it's entirety. I never get the NEXT button to highlight so I can't go to the next step in the install process. On your website you say you support Windows 8 so what gives here? What do I have to do to install it? I installed it on my Windows 7 machine with no problem. I am supposed to be able to use it on up to 5 computers so I should be able to install it on my other computer. Please help. Very frustrating.

Mi, 06/26/2013 - 14:03
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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If next button is not active it means the serial number is incorrect. Did you register it in your Acronis account ( just to check it's valid)? If it was a retail box it may have 16-digit SN instead of 64- and you need to get the full one on the Acronis site as well

Do, 06/27/2013 - 06:06
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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try to do the installation without a update.. and make sure that you have started it as administrator

Do, 06/27/2013 - 09:14
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