Confused on the number of PC's

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I just purchaed the Online 250GB Backup service for $29.95 a year & before my purchase the FAQ's for this product / service states that upto 5 computers can be used per account / service for one rate. However, one I completed checkout & my credit card was charged $29.95 a statement read that the use of upto 5 computers per account is only for the first month. Which one is correct? How many computers can use the paid service? If it is in fact only one, then I need to cancel

Fr, 01/22/2010 - 20:25
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
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The statement appeared on the receipt after check out. No big deal at this point because the service & application has not worked for the past three days (after purchase) & after a spending over an hour finding away into their customer service page, online chat said the servers would be up in 18 to 20 hours & their still not up. So because of a lack of communication & a few other reasons I've decided to move over to Mozy ~ now i start the refund process tomorrow afternoon

Mo, 01/25/2010 - 00:41
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello OPOLO and Sean,

I'm sorry for the delayed response. Let me comment this situation for you.

Yes, the license allows you to backup up to 5 machines per one account.

Could you please clarify, what issue have you experienced with the product? I would be glad to assist you to resolve this situation.

Also, please feel free to ask any question concerning Acronis.

Best regards,

Fr, 02/05/2010 - 09:08
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