Crash since Outlook Business Contact Manager is installed
Since i have installed the Outlook 2010 Business Contact Manager, Acronis Mail Backup is crashing. Im working with the latest version. Any idea?
- System
- Provider
[ Name] Windows Error Reporting
- EventID 1001
[ Qualifiers] 0
Level 4
Task 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2011-09-12T05:57:03.000000000Z
EventRecordID 38706
Channel Application
Computer ZHP01
Security
- EventData
0
CLR20r3
Nicht verfügbar
0
trueimagehomeservice.exe
14.0.0.6868
4e08f8ad
System.Data
2.0.0.0
4a275e65
22b2
37
System.InvalidCastException
C:\Users\ye\AppData\Local\Temp\WERCADC.tmp.WERInternalMetadata.xml
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_trueimagehomeser_91f377b01938bbf426283e13812e242f5fbcd1d_1981de3d
0
05eeb5dd-dd04-11e0-a6f7-6c626ddd7b45
65
Version=1
EventType=CLR20r3
EventTime=129600360090152921
ReportType=2
Consent=1
UploadTime=129600360092413050
ReportIdentifier=7f97dd81-daca-11e0-be78-6c626ddd7b45
WOW64=1
Response.BucketId=2154194824
Response.BucketTable=5
Response.type=4
Sig[0].Name=Problemsignatur 01
Sig[0].Value=trueimagehomeservice.exe
Sig[1].Name=Problemsignatur 02
Sig[1].Value=14.0.0.6868
Sig[2].Name=Problemsignatur 03
Sig[2].Value=4e08f8ad
Sig[3].Name=Problemsignatur 04
Sig[3].Value=System.Data
Sig[4].Name=Problemsignatur 05
Sig[4].Value=2.0.0.0
Sig[5].Name=Problemsignatur 06
Sig[5].Value=4a275e65
Sig[6].Name=Problemsignatur 07
Sig[6].Value=22b2
Sig[7].Name=Problemsignatur 08
Sig[7].Value=37
Sig[8].Name=Problemsignatur 09
Sig[8].Value=System.InvalidCastException
DynamicSig[1].Name=Betriebsystemversion
DynamicSig[1].Value=6.1.7600.2.0.0.256.48
DynamicSig[2].Name=Gebietsschema-ID
DynamicSig[2].Value=2055
UI[2]=C:\Program Files (x86)\Common Files\Acronis\TrueImageHome\TrueImageHomeService.exe
UI[3]=Acronis True Image Service funktioniert nicht mehr
UI[4]=Windows kann online nach einer Lösung für das Problem suchen.
UI[5]=Online nach einer Lösung suchen und das Programm schließen
UI[6]=Später online nach einer Lösung suchen und das Programm schließen
UI[7]=Programm schließen
LoadedModule[0]=C:\Program Files (x86)\Common Files\Acronis\TrueImageHome\TrueImageHomeService.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[5]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[6]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[7]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[8]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[9]=C:\Windows\system32\sfc.dll
LoadedModule[10]=C:\Windows\system32\sfc_os.DLL
LoadedModule[11]=C:\Windows\system32\msi.dll
LoadedModule[12]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[13]=C:\Windows\syswow64\USER32.dll
LoadedModule[14]=C:\Windows\syswow64\GDI32.dll
LoadedModule[15]=C:\Windows\syswow64\LPK.dll
LoadedModule[16]=C:\Windows\syswow64\USP10.dll
LoadedModule[17]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[18]=C:\Windows\syswow64\ole32.dll
LoadedModule[19]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[20]=C:\Windows\syswow64\NSI.dll
LoadedModule[21]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[22]=C:\Windows\syswow64\comdlg32.dll
LoadedModule[23]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7600.16661_none_ebfb56996c72aefc\COMCTL32.dll
LoadedModule[24]=C:\Windows\system32\MPR.dll
LoadedModule[25]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[26]=C:\Windows\system32\VERSION.dll
LoadedModule[27]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCP80.dll
LoadedModule[28]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll
LoadedModule[29]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[30]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[31]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[32]=C:\Windows\syswow64\PSAPI.DLL
LoadedModule[33]=C:\Program Files (x86)\Common Files\Acronis\TrueImageHome\tdrpapi.dll
LoadedModule[34]=C:\Windows\system32\POWRPROF.dll
LoadedModule[35]=C:\Windows\system32\IMM32.DLL
LoadedModule[36]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[37]=C:\Program Files (x86)\Acronis\TrueImageHome\Common\resource.dll
LoadedModule[38]=C:\Program Files (x86)\Acronis\TrueImageHome\Common\icu38.dll
LoadedModule[39]=C:\Program Files (x86)\Acronis\TrueImageHome\Common\icudt38.dll
LoadedModule[40]=C:\Windows\system32\uxtheme.dll
LoadedModule[41]=C:\Program Files (x86)\TeamViewer\Version6\tv_w32.dll
LoadedModule[42]=C:\Windows\system32\CRTDLL.dll
LoadedModule[43]=C:\Windows\system32\dwmapi.dll
LoadedModule[44]=C:\Windows\system32\shfolder.DLL
LoadedModule[45]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\comctl32.dll
LoadedModule[46]=C:\Windows\system32\profapi.dll
LoadedModule[47]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[48]=C:\Windows\system32\propsys.dll
LoadedModule[49]=C:\Windows\system32\ntmarta.dll
LoadedModule[50]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[51]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[52]=C:\Program Files (x86)\Common Files\Acronis\SnapAPI\snapapi.dll
LoadedModule[53]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[54]=C:\Windows\system32\rsaenh.dll
LoadedModule[55]=C:\Windows\System32\drprov.dll
LoadedModule[56]=C:\Windows\System32\WINSTA.dll
LoadedModule[57]=C:\Windows\System32\ntlanman.dll
LoadedModule[58]=C:\Windows\System32\davclnt.dll
LoadedModule[59]=C:\Windows\System32\DAVHLPR.dll
LoadedModule[60]=C:\Windows\system32\cscapi.dll
LoadedModule[61]=C:\Windows\system32\netutils.dll
LoadedModule[62]=C:\Windows\system32\wkscli.dll
LoadedModule[63]=C:\Program Files (x86)\Acronis\TrueImageHome\mapi_proxy_32.dll
LoadedModule[64]=C:\Windows\system32\MAPI32.dll
LoadedModule[65]=C:\Program Files (x86)\Common Files\SYSTEM\MSMAPI\1031\MSMAPI32.DLL
LoadedModule[66]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll
LoadedModule[67]=c:\progra~2\micros~1\office14\olmapi32.dll
LoadedModule[68]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCP90.dll
LoadedModule[69]=C:\Program Files (x86)\Common Files\Microsoft Shared\office14\mso.dll
LoadedModule[70]=C:\Windows\system32\apphelp.dll
LoadedModule[71]=C:\Program Files (x86)\Common Files\Microsoft Shared\office14\Cultures\office.odf
LoadedModule[72]=c:\progra~2\micros~1\office14\1031\mapir.dll
LoadedModule[73]=C:\Program Files (x86)\Common Files\Microsoft Shared\office14\riched20.dll
LoadedModule[74]=C:\Windows\system32\resutils.dll
LoadedModule[75]=C:\Windows\system32\CLUSAPI.dll
LoadedModule[76]=C:\Windows\system32\cryptdll.dll
LoadedModule[77]=c:\progra~2\micros~1\office14\contab32.dll
LoadedModule[78]=c:\progra~2\micros~1\office14\omsxp32.dll
LoadedModule[79]=C:\Windows\syswow64\urlmon.dll
LoadedModule[80]=C:\Windows\syswow64\iertutil.dll
LoadedModule[81]=C:\Windows\syswow64\WININET.dll
LoadedModule[82]=C:\Windows\syswow64\Normaliz.dll
LoadedModule[83]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[84]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[85]=C:\Windows\system32\BCMMS32.DLL
LoadedModule[86]=C:\Windows\system32\mscoree.dll
LoadedModule[87]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[88]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll
LoadedModule[89]=C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\23bc3936180ff789f44259a211dfc7fc\mscorlib.ni.dll
LoadedModule[90]=C:\Windows\system32\feclient.dll
LoadedModule[91]=C:\Windows\system32\secur32.dll
LoadedModule[92]=C:\Windows\system32\credssp.dll
LoadedModule[93]=C:\Windows\SysWOW64\msv1_0.DLL
LoadedModule[94]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System\610374fef100556da252243e673ac64b\System.ni.dll
LoadedModule[95]=C:\Windows\assembly\NativeImages_v2.0.50727_32\Microsoft.VisualBas#\6fe7fb2d0b04dbe5c8c5c7a62c0e2720\Microsoft.VisualBasic.ni.dll
LoadedModule[96]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\eba4ec48e3f7f16864c6d96f510fafd9\System.Drawing.ni.dll
LoadedModule[97]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\ad9c2f4737e1e07fa774af31a7d74235\System.Windows.Forms.ni.dll
LoadedModule[98]=C:\Windows\assembly\NativeImages_v2.0.50727_32\Microsoft.Interop.M#\ceb8b72d093771b77535030d326162bf\Microsoft.Interop.Mapi.Interfaces.ni.dll
LoadedModule[99]=C:\Windows\assembly\NativeImages_v2.0.50727_32\Microsoft.Interop.M#\d7edd959276c90e0db31aef8d1dbcd4e\Microsoft.Interop.Mapi.Impl.ni.dll
LoadedModule[100]=C:\Windows\assembly\NativeImages_v2.0.50727_32\Microsoft.BusinessS#\48616ef4701e5c16e9771a8eb9bdd10b\Microsoft.BusinessSolutions.eCRM.DataSync.ni.dll
LoadedModule[101]=C:\Windows\assembly\NativeImages_v2.0.50727_32\Microsoft.Interop.M#\37c6e2b0ef45fb286b598cd311ffc13e\Microsoft.Interop.Mapi.PropTags.ni.dll
LoadedModule[102]=C:\Windows\assembly\NativeImages_v2.0.50727_32\BCMCommon\f8bf7546845dba02d509acea4ad48288\BCMCommon.ni.dll
LoadedModule[103]=C:\Windows\assembly\NativeImages_v2.0.50727_32\Microsoft.Interop.e#\2fb23ea298c4071c843ff43d90929eda\Microsoft.Interop.eCRM.Outlook.ni.dll
LoadedModule[104]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Core\5914966008346d5e9341ba1f9d6d2760\System.Core.ni.dll
LoadedModule[105]=C:\Windows\assembly\NativeImages_v2.0.50727_32\BCMRes\6a63d99a76e9762c0fd07b361569be7e\BCMRes.ni.dll
LoadedModule[106]=C:\Windows\assembly\NativeImages_v2.0.50727_32\BusinessLayer\ec722fccbded20154cef8689d7698226\BusinessLayer.ni.dll
LoadedModule[107]=C:\Windows\assembly\NativeImages_v2.0.50727_32\Iris.Mapi.MessageSt#\5fcf7515d78062a56a7b7d329f1d27d7\Iris.Mapi.MessageStore.ni.dll
LoadedModule[108]=C:\Windows\assembly\NativeImages_v2.0.50727_32\Microsoft.BusinessS#\7a3e2e7a4d978dd0196ada779c6454e3\Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils.ni.dll
LoadedModule[109]=C:\Windows\assembly\NativeImages_v2.0.50727_32\Microsoft.BusinessS#\8c95ba11cc6aa42f9bd7b947a998c745\Microsoft.BusinessSolutions.eCRM.OutlookAddIn.ni.dll
LoadedModule[110]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsec.dll
LoadedModule[111]=C:\Windows\syswow64\WINTRUST.dll
LoadedModule[112]=C:\Windows\syswow64\imagehlp.dll
LoadedModule[113]=C:\Windows\system32\ncrypt.dll
LoadedModule[114]=C:\Windows\system32\bcrypt.dll
LoadedModule[115]=C:\Windows\SysWOW64\bcryptprimitives.dll
LoadedModule[116]=C:\Windows\system32\USERENV.dll
LoadedModule[117]=C:\Windows\system32\GPAPI.dll
LoadedModule[118]=C:\Windows\system32\cryptnet.dll
LoadedModule[119]=C:\Windows\system32\SensApi.dll
LoadedModule[120]=C:\Windows\system32\Cabinet.dll
LoadedModule[121]=C:\Windows\system32\DEVRTL.dll
LoadedModule[122]=C:\Windows\assembly\GAC_32\BCMCommon\4.0.0.0__31bf3856ad364e35\BCMCommon.dll
LoadedModule[123]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\msvcm90.dll
LoadedModule[124]=C:\Windows\assembly\GAC_32\Microsoft.Interop.Mapi.Impl\4.0.0.0__31bf3856ad364e35\Microsoft.Interop.Mapi.Impl.dll
LoadedModule[125]=C:\Windows\system32\comsvcs.dll
LoadedModule[126]=C:\Windows\system32\ATL.DLL
LoadedModule[127]=C:\Windows\assembly\GAC_MSIL\mscorlib.resources\2.0.0.0_de_b77a5c561934e089\mscorlib.resources.dll
LoadedModule[128]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorjit.dll
LoadedModule[129]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Data\86f429e0a23238cf277d464bd0433d86\System.Data.ni.dll
LoadedModule[130]=C:\Windows\assembly\GAC_32\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll
LoadedModule[131]=C:\Program Files (x86)\Microsoft Small Business\Business Contact Manager\de-DE\BusinessLayer.resources.dll
LoadedModule[132]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\155679a9c8991cc33f90d6b27bac1977\System.Xml.ni.dll
LoadedModule[133]=C:\Program Files (x86)\Microsoft Small Business\Business Contact Manager\de-DE\BCMRes.resources.dll
LoadedModule[134]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.ServiceProce#\45e8faf9163d342297c46813373d8f74\System.ServiceProcess.ni.dll
LoadedModule[135]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\0bddc91cbf37d143f08f6684b2919566\System.Configuration.ni.dll
LoadedModule[136]=C:\Windows\system32\security.dll
LoadedModule[137]=C:\Windows\SysWOW64\schannel.dll
LoadedModule[138]=C:\Windows\SysWOW64\Kerberos.DLL
LoadedModule[139]=C:\Windows\system32\ntdsapi.dll
LoadedModule[140]=C:\Windows\system32\netapi32.dll
LoadedModule[141]=C:\Windows\system32\srvcli.dll
LoadedModule[142]=C:\Windows\system32\LOGONCLI.DLL
LoadedModule[143]=C:\Program Files (x86)\Microsoft SQL Server\90\Shared\instapi.dll
LoadedModule[144]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Transactions\6b2029e6f8913d6507ec608de3fa605c\System.Transactions.ni.dll
LoadedModule[145]=C:\Windows\assembly\GAC_32\System.Transactions\2.0.0.0__b77a5c561934e089\System.Transactions.dll
LoadedModule[146]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\diasymreader.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=DataRequest
State[1].Value=iData=1/nDumpFile=//Upload//iCab//77E43129427D423DAEADF31A2BC6DCBF.cab/nDumpServer=WATSON109.watson.microsoft.com/nResponseServer=WATSON109.watson.microsoft.com/nResponseURL=//dw//GenericFour.asp?iBucket=-2140772472&szCab=77E43129427D423DAEADF31A2BC6DCBF.cab&EventType=CLR20r3&MID=8B7255C4-93A1-4D4C-BEF3-19EFB11BED1E/nBucket=-2140772472/nBucketTable=5/nResponse=1/n
FriendlyEventName=Nicht mehr funktionsfähig
ConsentKey=CLR20r3
AppName=Acronis True Image Service
AppPath=C:\Program Files (x86)\Common Files\Acronis\TrueImageHome\TrueImageHomeService.exe
ReportDescription=Stopped working
- Anmelden, um Kommentare verfassen zu können
It happens always. Doesnt matter Outlook have been started or not. The only solution is to disable the Business Contact Manager in the Acronis Settings Profiles-Outlook. So at least everything else is backuped.
- Anmelden, um Kommentare verfassen zu können