hard drives don't show up in restore mode
I have a dell Optiplex 390 computer, and an acronis image made in acronis trueimage 10. I have previously put this image onto a optiplex 380 computer with NO problem. However, with the new 390, the primary drive is not seen as a location I can restore the image to when I boot from Acronis media. I have done this MANY times. It simply doesn't show up, at all. No special settings on the comptuer; just one SATA drive, on SATA 0, and a CD rom, which has the acronis media in it. NOTHING.
This is, well, pretty annoying. I need to image this machine for my network using the image I previously created.
Thoughts please.
I have TI home 2012.
I believe that the image that I am attempting to use was made with TI 2010.
Never had the issue with the 380s. Using the correct bootable media, still nothing.
thanks.
Does the Add New Disk wizard show the drive?
I'm sorry, where do you mean? I go to select the drive to restore to, and no drives show up.
In the Tools & Utilities section there's an Add New Disk utility. If you click it does it show the drive? Just trying to find out if the drive was recognized.