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Latest update

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After installation of latest update, under windows 7, I get the message "Starting Acronis Loader". Then the computer just sits there till I press return. Pressing F11 does nothing. any Ideas?

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Alexander,

Had you previously enabled the Acronis Recovery Manager or a Secure Zone?

What brand and model PC?

Have you tried running a repair install of 2013?

hi Colin B
Got similar results on both my Acer Aspire X3300 PC and Acer Aspire 5532 Laptop (running Windows 7). Both had Recovery Manager and Secure Zone enabled. Contrary to previous statement, I did manage to sort both with System Restore. All is well except I am reluctant to apply the update again. It was downloaded separately to both computers, and caused very similar malfunctions on both machines, which I don't think can be a coincidence. I have been using True Image for several years and this is the first time I have had a problem with an update. I think I shall wait for a while to see if this is a problem to anyone else.