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TIH2010 7046 TrueImageMonitor - Slow ShutDown - Can't Terminate Process - W7-64

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Finally the "fix" release. Running 5055 without (known) issue - and finally a working release that supports Plus Pack.

Installed over 5055 - all appears well. Full backup - validate fine (but haven't tested restore just yet).

Noted shutdown time increased dramtically from 22S to 56S. Isolated to TrueImageMonitor.exe. I can't even terminate the process in Task Manager (running Admin with UAC disabled). I assume shutdown forces termination upon timeout - as task will not terminate gracefully.

Removed the entry from HKLM/.... /Run. Reboot - shutdown is back to 22S.

Grabbed the TrueImageMontitor.exe from v5055 (off older backup). This too results in long shutdown - and cannot be terminated from Task Manager.

Does not appear to be version-specific to the exe - but perhaps a hook from a different task or driver.

I also note that I cannot stop the NS Backup Service. Rebooted with this disabled - then loaded the lastest TrueImageMonitor.exe, but latter still refuses to terminate from Task Manager.

Would appear some things still broken.

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Hello Chipster,

Thank you for posting your question, I will be happy to help. 

You should be able to terminate the processes in Task Manager. Please perform the Repair installation of the program (launch the installation file of the program and select the Repair option). Reboot the computer, check the possibility to disable the processes and the time of the system shutdown.
If the issue still persists, to give the issue a closer investigation please remove TrueImageMonitor from Startup by System configuration utility (Start -> Run -> Type msconfig -> Startup -> uncheck the TrueImageMonitor box -> Apply -> OK).
Reboot the computer to complete the changes and shut down the computer to compare the time. Let us know the results.
Also please obtain AcronisInfo utility and send it to me via Private Message.
We are looking forward to hearing back from you at your earliest convenience. If the provided information is not clear or if you have any other questions do not hesitate to post them and we will be glad to answer.

Thank you.

I too have noticed the problem with slow shut down. After looking at the above, I terminated TrueImageMonitor and also disabled it on startup.

After termination, shutdown went from 3-4 minutes to about 1/2 minute.

I use TrueImage intermittently for backup and recovery - I do not use any form of realtime backup so would like to know what associated processes I can safely prevent from starting up at boot time.

I tried to attach the system reports from before and after TrueImageMonitor was running but upload failed

I, too, have a scheduled task that I cannot terminate.
It is stuck of 0% complete for the past 7 hours and I wish to examine the scheduling details with a view to making changes.
As I am unable to stop the task; what must I do to force the process to end?
The task is a bootable partition backup to a secondary drive (as a redundancy measure) and is set to make an initial full backup.

You can try stopping or killing the schedl2 module in windows Task Manager.