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Disappearance of sub-menu of execute menu

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Hello,
I've got a weird problem.
On several of my clients, the sub-menu of the execute menu disappear randomly.
I can't run a manual backup and even the automatic backup isn't working.
And the fact of cloning the backup order solves the problem.
The problem occurs on Acronis Backup & Recovery 11
Thank you in advance for your help.

0 Users found this helpful

There no other well-known causes for such problem. If suggested solution doesn't help, I'd recommend to contact support.