True Image does not see Windows disc on USB port
Trying to clone. Have new disc installed on laptop, it tells me I need 2 discs. (DUH) It isn't seeing the original disc I want to clone from which is on USB port.
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That is what I am doing. It gives me a messaage saying, it takes two HD's to do a clone, it sees the internal one (the empty one) but not the external one - the one I want to clone from.
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If the external happens to be a usb3, try using a usb2 connector or using a usb2 cable.
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Dave,
It looks like the Linux environment used by Acronis doesn't support your laptop. What is the laptop brand, model? Is it recent?
Does it use UEFI/GPT boot?
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Dave,
Also try using a different port and a different cable. Do not use a usb hub.
How are you attaching the source disk?
Make sure the power is on the source device before connecting the usb cable.
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Thanks for your help. It is cloning. The issue was doing things in the right order:
1. Make Boot CD disc from Acronis s/w
2. Install new disc in laptop
3. Connect old disc via USB to laptop
4. Power up old disc
5. Boot laptop from CD
6. Clone
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So you mean you booted the computer on the recovery CD without the USB powered up and connected to it?
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When it failed to see the USB disc, it was because I added it after the boot cd ran, my mistake. But nowhere did it tell me that.
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OK. That makes sense. The plug and play that we get used to in Windows but with the Linux-based recovery CD it is hit or miss.
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