Unable to Create Volume Snapshot
I have a recent problem. All was fine till a couple of days ago when the backup failed with the words:-
Operation with partition '3-0' was terminated. Unable to create volume snapshot.
I researched this in these forums and, as a result of what I read, I ran ChkDsk on every partition. A few indexing problems were found but nothing major and Windows has corrected those. Still I received the same error message. I tried Acronis Report and that told me there were errors on every disk, although ChkDsk tells me otherwise.
So I tried a new SnapAPI install. I still get the same error message.
Where do I go from here, please?
I accessed ChkDsk through Windows Explorer and, yes, I selected the repair option.
I will access Western Digital's website for a disk checker and let you know the result.
I have now run the initial Western Digital test and the disks passed.
Did you run the test with the WD test bootble CD or whatever they have? I would not rely too much on tests run in Windows...
If yes, I would try to uninstall ATI, reboot and reinstall.
It this doesn't solve it, I am running out of ideas since you already tried to install snapman.
The test that WD provide is designed to be run from Windows and not from a CD. I do have a disk checker on a CD but it is from Seagate although it does check other makes.
I am currently running the second test, which is an extended test and checks the actual sectors. The quick test checks the SMART values and I knew they were ok anyway (I use CrystalDiskInfo). This extended test has over two hours left before it finishes. If that checks ok, I will try the Seagate disk. After that I will have to try the re-install you suggest. I will let you know the result. It will be tomorrow before I have that result.
Hi Pat,
Still no success. The WD long test insists that my drives are fine. As does the Seagate test.
Then, by trial and error, I found that the partition ATI 2013 does not like is C drive (the main Windows partition). By unticking C drive in ATI, the backup completed without errors. I then had a close look at C and cleaned up the files. I then ran ChkDsk on it once more. Everything I try tells me there is nothing wrong with the disk so I must assume that the problem is in the software. The actual error thrown up by ATI is:
EVENT DETAILS
Operation with partition '3-0' was terminated.
Details:
Unable to create volume snapshot (0x70021)
Tag = 0xA5695862AAF8E6A0
Failed to obtain the snapshot state. (0x10C44A)
Tag = 0x14181C22EF45B09F
Already stopped. (0x9)
code = E0000004)
Tag = 0x2AACB7B2AB852AC
ERROR CODE
More information about this error and solutions may be available online in the Acronis Knowledge Base.
To access the online resource manually, enter the event code at: http://kb.acronis.com/errorcode/
Event code: 0x000101F6+0x00070021+0x0010C44A+0x00000009+0xE0000004
Any more ideas, please? I am tempted to run a Windows recovery from the CD but would appreciate any other ideas first.
Hi Pat,
All now solved. I tried to do a repair on Windows and very strange things kept happening. It seems Windows was more deeply corrupted than I thought. So I reformatted the OS partition and re-installed Windows. All is now working well (and a lot faster as well).
Thank you very much for your help.