Acronis True Image 2015 for PC - Update failed
Message is:
Installation has failed.
Fatal error during installation
Access is denied
Failed to check a serial number.
This doesn't help me figure out what happened.

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Did you uninstall 2014 before you made the installation?
In this case reboot the system and check that you do not find any services named with Acronis.
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I rebooted before I posted. Yes 2014 is installed, no services are running. Tried again and same result.
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You're supposed to be able ti install ati2015 over an ati2014 installation. However, uninstalling ati2014 first might help in some situations. You might also run the cleaner before installing ati2015
https://kb.acronis.com/content/34876
Make a full disk backup before uninstalling or installing so you at worst you can get back to where you started.
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Hi Scott. I think the problem was that I was not signed in to my account. Once I did that the update completed without an issue. That is all I did, so this is my best guess. Now my update is working.
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