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ATI 2015 and explorer problem

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Bonjour
I am using Acronis true image for a long time
Now using AT! 2015 build 6055 with windows 8,1

Yesterday i want to backup my partition c .ATI load but each time i try to select something in menus ,the window trun black and ATI not responding according Windows task
So i uninstall ATI and reinstall a new one from downloading directly from Acronis site and my account

Now , i can load and backup my c: drive with Windows Os on g:\my backup (i have 3 drive on my PC ,the c one is an ssd)
I have click validate option and the backup is indicated by ATI as a valid one

Normally i doubleclick on the .tib file ( mine is named INTEL SSDSC2CW240A3_full_b1_s1_v1.tib) and see all the content files and folder with explorer .But now when i doubleclick on the backup file nothing happen and open

Something has changed on build 6055 ?
My backup is ok or not?

Thanks

0 Users found this helpful

Same here. Used to double click the tib file in previous versions. Great to see file structure, and extracting a file or 2. Not anymore.

@ Martial,

I would uninstall, reboot, use the clean up utility, reboot, then reinstall the software.