I need information about Acronis True Image

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Good morning.
Since 2007, I have a PC Acer Travelmate 6592G, with operating system Windows XP Pro SP3.

On it I installed Acronis True Image 7 (when Acronis authorized a free download of this version) and by this software I’ve been making an image of my HD each week, particularly of the partition C: (Operating System and Programs).

This month my system crashed; so I tried to restore the image that I had saved in an external HD.
But I horribly realized that the Acronis software, charged in memory to restore partition C:, didn’t see the internal HD of my PC (hard disk WDC WD2500BEVS-22UST0-(S1) SATA AHCI Mode). Moreover the Acer BIOS didn’t have the SATA mode option “Compatibility mode” that should have been able to solve the problem.

So I had to re-install Windows with the original disks, make all updates and reinstall all my programs with the right options.

Now I have reconfigured my PC and I want to choose a SIMPLE and RELIABLE software that on an external USB HD (WD MyPassport):
- can make an image of partition C: of my PC;
- can make the restore of this image in case of need.

I would like to know:
1) if the last version of Acronis True Image (vers. 10 I think) can reach my target, and can “see” my internal HD;
2) if this last version is compatible with Windows 7 (in case of hardware update);
3) what is the added value of Acronis True Image versus other software (for example NTI Backup NOW!, originally installed on my PC);
4) where can I buy (NOT by web) Acronis True Image in an authorized shop near the zones Centre / South-Southwest in Milan (Italy).

Many thanks in advance.

sam 28/08/2010 - 10:36
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Contributions: 613
Commentaires: 8747

Neversaynever,

If you want Windows 7 compatibility then your choice is only TI 2010 or the just released 2011, they are the only ones that will now install and work correctly.

It is very unlikely though that they will be able to read your TI 7 images.

The only way you are going to know if the Linux rescue CD recognises your laptop's hardware is to download the trial version, burn a CD and test it. There are some parameters that can be entered at boot time for the rescue CD if you have a problem. With 2010 and 2011 you can now burn the CD with the parameters built in.

There is also the possibility of downloading the SAFE option which uses BIOS calls rather than kernel drivers, whether there is this option for v7 I don't know. For newer versions there is also the possibility to download the BartPE environment which allows you to use Windows drivers, in which case you won't have the problem you've just had.

To find your local stockist I would suggest getting in touch with your local distributer which according to www.acronis.it would be one of the four listed.

EDIT

Even better, there is a European search page, enter your postcode and it will tell you.
Italy Locator

Italia
Italsel Srl

Italsel Srl

Telefono: +39 51 32 04 09
Fax: +39 51 32 04 49
Email: contatti@italsel.com

Via Lugo 1
40128 Bologna
Itway S.p.a.

Itway S.p.a.

Telefono: +39 0544 288711
Fax: +39 0544 288788
Email: brandmanager.acronis.it@itwayvad.com

Via Braille, 15
48100 Ravenna
Questar Srl

Questar Srl

Telefono: +39 800 783 78 27
Fax: +39 035 666 63 98
Email: rivenditori@questar.it

Via I Maggio, 62
BG 24060 Brusaporto
Systematica Distribution

Systematica Distribution

Telefono: +39 02 96410282
Fax: +39 02 96703113
Email: info@systematika.it

Via G.Ferraris, 2
21047 Saronno

sam 28/08/2010 - 11:07
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Contributions: 3
Commentaires: 3

Thank you very much Colin for the information.
I took a little week of vacation and only today I red the answers to my questions.

I think I'll buy ATI 10 that might be very similar to ATI 7.
I didn't understand very well the the possibility to download the BartPE environment; what does it consist in? What is the link among ATI and BartPE?
Once I used BartPE four years ago, but it didn't see my local HD exactly as ATI 7 didn't.
But I think that also BartPE have had updates ...

Thanks a lot

lun 06/09/2010 - 08:47