Problems with ghostly drives - Backup no longer possible

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Hello , Today published an additional drive. But there are only two physical drives available! Now Acronis can no longer access the disks. We are use two LTO3 drives that are connected via iscsi.
How can I remove or reset the drives? There ist no regkey to find.
Thank you.

 

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ven 13/05/2016 - 17:42
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello, A. Sanchez Paulino!

As I can see, you've already contacted our Support team about this issue and the problem was resolved.

Could you please kindly share the solution that finally helped?

Thank you!

 

dim 22/05/2016 - 09:25