Feature Request - DC maintenance alert or banner in the management console
Hi,
I have a feature which I think would be useful. A banner alert in the partner level management console that provides information about upcoming maintenance on the partners data center.
I think the alert show up from the time the maintenance window is announced until the maintenance is completed. I think it should not be a dismissable alert only visible to partners or customer admins.
I know that maintenance alerts are sent out by email but frequently I find partners/customers either miss or ignore them and when they cannot access their portals we get an influx of support calls.
If this could be considered as a feature I think it would be very helpful.
Thanks,
Nick
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UPD from the product management: there are plans to implement such functionality but we cannot provide any concrete ETA.
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Is there a status page where we can see if a problems exists? Because right now, I think there is at least a problem with the acronis cloud in germany. I can not register new servers:
Failed.
401
{
"context" :
{
"$module" : "mms_rest_api_lxa64_10330"
},
"domain" : "global",
"origin" :
{
"code" : 401,
"fields" :
{
"$module" : "mms_rest_api_lxa64_10330"
},
"lineTag" : "0x487816542fd36909, e:/226/enterprise/rest_api/agent/registration.cpp:878, Register",
"module" : 0,
"suberror" : null,
"text" : "Getting refresh token failed: {\"error_description\":\"Failed to authorize\",\"error\":\"access_denied\"}"
},
"reason" : "internalError",
"serCode" : "0x00000191"
}
But without a status message, I'm not sure if the problem is on my side or if there is a general outage.
Regards
Michael
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Hello Michael,
You can use https://cloud-status.acronis.com/ to check status of Acronis cloud datacenters.
Thank you,
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Thank you Ekaterina,
I saw that something similar, or with similar functionality, is being introduced with 7.8+.
Thank you for your help.
Nick
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