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Attn: Steve Smith or Admin

Thread needs solution

My friend cannot log in to the forum to ask a question. He CAN log to his Acronis Account but when the information gets transferred over to the forum log in it will not work. He has registered at least one of the many ATIH products he has used over the years, the registration was successful. Since there is no phone support how is he supposed to get things sorted out so he can log in? I hesitate to send any of his personal information such as email to the forum. What to do? We both depend on Acronis for our backup needs and have always been pleased with the product. Thank you very much!

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Hello clawdec,

Thank you for reporting the issue! I've sent you a direct message, please reply with the email address, so that I can check the account. 

Important note: currently, all new accounts have to pass moderation prior starting to post on forum. This, however, shouldn't prevent a user from logging in and creating a post - it will only be published with a short delay, after moderation. 

 

frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Contributions: 250
Commentaires: 7092

Thank you for sending details! I've replied to you in PM - to see your personal messages go to My Account on the top of a page and then to Dialogs on the right pane