Moving Acronis from one PC to another

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Contributions: 1
Commentaires: 1

I have a customer that uses Acronis backup on his local PC. He is getting another PC and wants to move his license over to the new one. Is this possible and, if so, what is the best way to do this? He can't find any of the documentation from when it was purchased. He currently has Acronis 10. Is he eligible for an upgrade? Thanks for your help.

mar 11/03/2014 - 21:05
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Contributions: 0
Commentaires: 1379

If it's a standalone version, just uninstall it on the old machine and install on the new one. For advanced version that uses license server he needs to revoke the used license using the License Server Console, then install on the new machine. Upgrade to current version (11.5) costs about 60% of full price,

mer 12/03/2014 - 08:04
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Contributions: 1
Commentaires: 1

Thank you! Is there somewhere that I can download the installation? He doesn't have the original download.

mer 12/03/2014 - 18:25
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Contributions: 0
Commentaires: 1379

He needs to register his serial number on Acronis site in his account, then he will get access to the downloads.

mer 12/03/2014 - 20:57