Unable to find previous backups from public cloud
I have an ACI and configured it to connect to a public cloud, yesterday I removed the ACI storage location from Acronis Management Server and then added the ACI storage back, but I can't see the previous backup files from AMS, Can anyone have an idea?

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Choose a choice: See information on a backup: Do a right-click on the backup. A preview. To remove a backup, right-click it. Removing Backup.
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Anne Burns wrote:Choose a choice: See information on a backup: Do a right-click on the backup. A preview. To remove a backup, right-click it. Removing Backup.
Could you please tell us if the issue was resolved?
If not please perform the following troubleshooting steps:
- Refresh the vault manually ( Top right corner ).
- Create a test backup plan and execute a test backup to that cloud storage
( if you already have plans configured to the cloud you can just run manually one of those, no need to create a testing plan ).
- After executed and finished the backup, please check if the old backups re-appear. ( refresh again manually the vault ).
If the issue persists, I would advise you to contact our support so we can help you with the issue: https://kb.acronis.com/content/8153
Thanks in advance!
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