Acronis TrueImage 2021 - preboot 'restore' process is being blocked by the presence of a dynamic raid group of disks
Hello,
I believe this is somewhat related to this topic: https://forum.acronis.com/forum/acronis-true-image-2018-forum/cloning-e…, but is more complicated. I tried seeking help from Acronis support but they told me to upgrade to the newest version, but I don't believe that will solve the problem. So let me explain...
My Windows 10 computer includes the following:
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- C: (OS - standard GPT configuration) (numbered as disk 3)
- D: drive (dynamic striped raid0 array of 3 disks) (numbered as disks 0, 1 and 2)
- G: drive (backup single drive) (numbered as disk 4)
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The crux of the problem is that the Acronis restore process runs into the dynamic drives during pre-boot mode and errors out.
Now there are two ways you can initiate an Acronis restore:
- From Windows, Acronis creates a bootable partition, restarts your computer and the rest is automatic (this is my preferred way of doing it, assuming I need to wipe/restore and still have access to Windows
- From the Bios, via a bootable Acronis disk
With the presence of my 'D drive'...
- Option #1 above errors out completely, I cannot do a restore this way, and I have never been able to find a solution (attached error message picture).
- Option #2 will work, after Acronis detects and 'locks' the disks, one at a time. And unfortunately this 'locking process' does not happen when the restore is initiated from Windows.
So ultimately what I'm looking for is a way to get the Acronis restore to work, if initiated from within Windows, but not have it crap out when it detects the dynamic disks in pre-boot mode. Is there a way to solve this?
Thanks
Bob
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Bob,
Just a workaround idea here that may or may not work for you:
- Before you initiate the recovery in Windows open Windows Disk Management.
- Locate your D: disk and hover your mouse pointer over the far left square of the disk where you see the Disk #
- Right click and select Offline from the menu that appears.
- Close Disk Management and proceed with the recovery process.
In theory this should keep the raid disks offline thus unavailable/unusable for the Linux based environment that Steve speaks to above which would in turn allow the recovery process to proceed without error.
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