Dell E6410 not working with Acronis Snap Deploy

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Hi there,

I recently recieved a shipment of 30 Dell E6410's for distribution around my company. Having created the image, I found I was unable to write it to a network drive. After much trial and error, I decided to bypass the issue by writing the image to a locally connected external hard drive. However, upon loading Snap Delpoy on another E6410, the program failed to load. After several attempts on several laptops, i searched google and found the below forum:

http://forum.acronis.com/forum/10820

The forum is now locked. Please can you send me the solution for this issue?

Thanks,

mer 12/01/2011 - 17:17
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Hello Peter!

Welcome to our Forum, it's nice to have you with us! I understand your concern, and will be glad to help.

The thread was locked with the reference to the main one for future references, information, comments and concerns. This issue is important for us, and we need to have all the information about it stored in one place. So we would highly appreciate if you could kindly refer to the main thread in future.

I'm sorry for you've faced this problem. I've double checked our internal resources regarding the issues with Dell E6410. The issue is  reported to be fixed in the latest build of Acronis Snap Deploy, which is 3470. In order to update the product please follow these instructions. You can find the build number of the current version by going to Help -> About section.

Should the problem remain, please gather Acronis Linux Report from PXE and also open a support request with specifying it's number to us here on Forum.

Should you have any questions or concerns, please, share them with us, we will be glad to help!

Thank you

jeu 13/01/2011 - 19:00