Snap Deploy won't install on Win 2012 server

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
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We are testing Snap Deploy 5 and it installed fine on a Win 2008 R2 server, but it never gets past installing the License server on a Win 2012 R2 server.  The server is a Hyper-V VM with 8 meg of memory.  I tried the installation twice.  I've rebooted the server.

Any ideas what's wrong?

J.R. Sitman
IT Director
spcaLA

mer 09/03/2016 - 14:44
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Regular Poster
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Commentaires: 202

Hello,

Unfortunately, this issue cannot be investigated on the forum. Some additional information and logs should be collected and analyzed to find out what is happening during installation. As a workaround, you may try to extract separate installation files (*.msi) and install them:

Run the Acronis Snap Deploy installer -> select "Extract installation files" from menu -> Select required components -> Specify the path to extract them -> Click "Extract" button -> Install all extracted msi files.

If it does not help, please contact our Support team.

Best regards.

ven 11/03/2016 - 12:48