Aller au contenu principal

Cannot clone SSD drive / failed to activate Acronis Bootable Agent

Thread needs solution

I just purchased a Crucial 1TB SSD, and am trying to clone my existing 500GB SSD to it.  While it came with a version of True Image, I already own True Image 2016, so I am using that.

Everything seems okay until it told me the computer needed to restart.  I clicked Restart, and then it gave me an error.  Click this link to see the exact error message.

https://s32.postimg.org/ymns88n1x/Acronis_error.png

I don't know what to do now.  I have searched Google for help, but no luck yet.  I'd appreciate any thoughts you might have.

0 Users found this helpful

Matt, it sounds as if you are attempting to start the Clone operation from within Windows, i.e. your computer needed to restart.  This is not recommended as it can result in other problems that can render the system unbootable if the changes that ATIH needs to make to your bootloader configuration fail to be removed.

The recommended method of effecting the Clone operation is to use the Acronis bootable Rescue Media, so that you start by booting into a standalone OS environment outside of Windows completely.

Please see KB document: 56634: Acronis True Image 2016: Cloning Disks which provides detailed guidance on cloning and has a video tutorial.

Thanks, Steve!  I created a Acronis WinPE bootable media on USB stick, and cloned the drive that way.  It worked!  Unfortunately, I'm now having another problem.  It's not related to Acronis (at least I don't think), so I won't post about it here, but in case anyone is curious and would like to help, I posted on another forum here:

http://www.tenforums.com/general-support/59253-no-listing-under-msconfig-boot-tab-not-sure-what-do.html

When you clone, you need to make sure you don't boot the computer with both the source disk and the cloned disk in the computer.

I would create a full disk backup of the SSD, then replace the old disk by the new disk, then restore the image on the larger one.

Hello, I'm using a West Digital OEM Edition ATI software came with a WD nvme SSD to clone my whole system to a new ssd, I got the same issue, but my problem is this OEM Edition ATI will check if I have a wd drive connect to my pc, and when I boot to that bootable Rescue Media as Steve Smith said, that check failed and my only choice is to reboot to windows, so I'm wondering if there is any way to solve this problem within Windows.

looking forward to some help here

frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Contributions: 250
Commentaires: 7092

Hello Yonghao,

I think it would be easier to migrate your data using the backup\restore functionality. You can install a free trial of Acronis True Image 2018, then create a full system image (you'll need a spare drive to save the image to and do not forget to select all partitions) and then restore this image onto a new SSD.