Aller au contenu principal

Help -SOS - After initiating clone disk ..."Starting Acronis Loader" appears and system hangs :(

Thread needs solution

HELP SOS!! 

I followed the manual to performa a cloning of 500 GB HDD ona new Dell Optiplex 3020 (50 GB HDD SATA) Win 7 by inserting a brand new 500 GB disk (replacing Optical Disc and used its SATA cable) and started Clone Wizard . But after the "restart PC to perform cloning..." following defining original disk and disc to cloning the PC whent into a black screen saying "Starting Acronis loader" and everything freexes. What to do?

I am disappointed that this happens... I have not performed a recovery media (stupid I know). I happen to have Dell backup and recovery USB disk of the disck but that will boot and start a recovery of a oroginal factort reset which I do not want to do. I guess I loose all files and programes if I do that.

Is it the MBR which is corrupt?

Xmas Greetings to you all out htre frpm Stockholm, Sweden.

0 Users found this helpful

I think you can get your PC up and running by removing/disconnecting the new drive then, boot to the bios screen and make certain that your original HDD is first in the boot order list.

If you decide to try clone again first create a recovery media on USB stick and make sure you can boot to that media, again, booting would require that the boot media be first in the boot order in the bios.

If you can boot to the media then you should use that to run the clone tool.  You should install the new drive to the same connection and location as the old drive is now and place the old drive in optical drive caddy.  Set up the clone task after booting to the boot media and select Shutdown Computer after completion.  Once task completes and computer shutdown remove/disconnect the old drive, boot to the bios and set the new drive to first in the boot list and reboot the computer.

After reboot to the new disk is confirmed you can then use the old drive for data or storage after format if desired.

Thanks for the valuabale help but I get the same message when I boot from the old HDD (in same SATA 0 as all the time) after having removed the new HDD. I checked the new HDD and nothing has been made to it (it us still unformated). Should I choose legacy boot with the original 500 GBHDD.

What is your opniion dear friend?

Xmas greetings Kari in Stockholm 

I believe the boot order in your machine bios is not set properly so you need to boot to your machines bios setup, look for the boot tab and make certain that the HDD is listed first in the boot order. 

The boot order is the right order thats sis the old HDD which contains the Windows System but still I end upo in "Starting Acronis Loader"... so it must be something on the HDD that Acronis has made changes to or ? 

Hi Kari,

Here's some additional suggestions. 

If you have access to another computer, you could load Acronis and create a boot dvd. You may have to contact Acronis directly if your Acronis password doesn't work on the other computer.

You may want to purchase a 2 bay external docking station such as EZ-dock 3.

http://www.kingwin.com/storage/docking-stations/ezd-2537u3/

I use an EZ-dock 3 with excellent results.  It has a self contained clone capability.  You could clone the old disk to the new disk, then with the new disk, try to sort out the MBR problem.  I do believe your problem is related to the MBR.

Perhaps, one of the IT experts can help with the  MBR...I am not an IT expert.

Merry Christmas

FtrPilot

 

As Nils asks, do you have Wiondows Boot Manager shown in your bios?  If you do make that first in the boot order.  If the machine will still not boot to Windows then as suggested by Technogod you have probably got a corrupted boot record in which case you can try the fixmbr step outlined in the link he provided.

Hello!

Thanks for all the good hints to solve it. Well I did follow the suggestions with trying to fic boot mgr with the command edotor but it did not help. 

I can not see what Boot Manager I have? It deso not specify it. How do I know if it is Windows Boot manager? 

Meryy Xmas!

Kari  

In the list of boot devices in your bios you should see an entry for "Windows Boot Manager"  that entry should be moved to the top of the list.  That might not be the case if your machine has a Legacy bios and does not use UEFI.  In that case the disk drive that contains Windows should be first in the list.  If your machine refuses to boot if this is true then you might try the other steps outlined in the troubleshooting link.