Restore partition C failed

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Hi... yesterday I had some software configuration problem on my desktop (not related to acronis) that couldn't be solved and so I decided to restore the last backup of my C: partition.

I tryied to do so from the desktop app but I saw that the restore process didn't allow me to choose wich partition I would like to restore and the "entire pc" would have been resored, including hidden partitions (oem, win 10 hidden partitions, etc). So I decide to reboot with the acronis rescue dvd and there I saw all partitions and could select the C: partition.

1st problem. Booting with acronis rescue dvd I could ONLY select the C partition. This time I needed to do so, but should I have a hardware crash and need to restore the entire pc on a new hard disk, why I can't choose to restore all the saved partition when booting from the rescue dvd? I can restore the entire pc only activating the restore process from the desktop app, but shoud I have a hardware fail I couldn't boot and acces to desktop apps.

2nd problem. When the restore process is started from the desktop app I should have the opportunity to choose to restore only the C partition... because if the hardware is ok the most "logical" action is to restore only the C partition and not all other hidden partition... restore the entire pc with all partition is an extra job that I think could be avoid if the user don't need it.

3rd problem. When I boot with acronis rescue disk and start the restore job to restore only C partition, the restore process start and the progress bar seems to go on, but after 2-3 minutes (about 2% of the progress bar) I get a restore failed message with no other explanation message. This time I could activate the restore process from the desktop app and now I don't want to do any other restore test on this dekstop because in this moment I have my desktop working fine, but I'm very scared about this because if my hard disk fail and I need to replace it, I can't restore the backup booting with the rescue dvd!!! I hope do not never need to do this... :(   I could try do do some test on my old desktop with a blank hard disk if someone has same suggestion to try...

ven 27/01/2017 - 09:25
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello fabryd,

Recovery options vary a bit depending on how the backup was created, whether it was 1) an Entire PC/disk backup or 2) a partition backup.

Entire PC and disk backups by default offer you to recover entire disks (all the partitions at once). You can choose to recover individual partitions by clicking on "Partitions" at the top of the recovery dialog box in Windows.

When you want to recover the system to a new disk under bootable environment, you should not be clicking on each partition individually to mark it for restoration. Instead, you need to click on the checkbox next to "Disk 1" (or whatever number it has). By clicking on the disk, you enable the disk recovery mode which will restore all the partitions on that disk.

If you click on individual partitions in the bootable environment, that activates partition recovery mode, when you are forced to specify recovery settings for each partition individually, one-by-one.

When an operation fails in the bootable media, you need to click on the Log section to find out more about the failure.

Please enter our Live Chat or submit an email ticket if you have any questions, doubts or need any further assistance. If you take screenshots or photos of the screen, illustrating the issues, that would help us to better understand the situation.

Regards,

Slava

mer 08/02/2017 - 12:38
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