Acronis True Image 2018 - 9207 - ISO Boot mouse and keyboard issue [Solved]
I have an issue with mouse and keyboard when I restart my PC from Acronis ISO the components are not recognized. I have found a similar issue occurred with Acronis 2015 and solved with a new Build.
Thanks


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Thanks for your prompt reply. I will try your suggestion.
Thanks again
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It is possibly a driver issue: if you are using a USB 3/3.1 port try using a USB 2 one instead (if your system has one). Many issues with USB 3.0/3.1 devices have been reported with the Linux recovery media.
Ian
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Solved with normal procedure suggested by Enchantech.
Up to 2017 NG version I have not meet any problem. Probably something was changed with last version in the drivers for mouse and keyboard.
Thanks
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I would rather use the Linux method as I have done in the past.
I find the Winpe slow. Will there be a fix for USB mouse and keyboard in Linux mode?
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The new build solved the problem. I prefer the much faster ISO solution.
Thanks a lot and compliment for your prompt reaction.
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Mike, please edit your initial topic title to mark this as [Solved], thank you for providing feedback that the new build 9660 has fixed this problem for you.
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