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Scheduled backup does not start itself

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For quite some time the scheduled backups daily 4:00 pm worked without problem. Since about a month or more the scheduled backup doesn't start reliably.

What I have done:

Gone through the backup configuration and saved the options again - did not help

When I open the dashboard and keep it open while the scheduled time comes, the backup starts normally.

Also manually starting the backup works.

What I also have noticed - the Acronis symbol in the taskbar was visible earlier when Acronis was active writing a backup. Going over it with the mouse showed the % of the job done at the moment. This symbol does not show up any more since some time.

Any clue where the problem might be?

 

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Franz, the initial suggestion here would be to perform a repair install of ATI 2019 as described by KB 60915: Acronis True Image: repairing program settings - as this should resolve most common issues or any corruption in the application or settings etc.

Hi Steve, thanks for the suggestion, method 1 failed, so next I will try method 2

Method 2. Rebuild all settings

has worked for several days now.

The small icon indicating an ongoing backup has not returned but I can live with that.

Thanks for the help!