ATI2015 - backups disappear from "my Backups"

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Hello,

all of a sudden my Backups disappeared from "My Backups". There's just one Backup "Complete PC" which I didn't configure. Worked well till yesterday. The backups themselves are still there. But, when I tried
to do a "add new backup" strange things happen:

By selecting "New Backup" I get a message: "If You leave this window the current settings will be lost. Do You want to interrupt the configuration of the backup?" (translation from the originally german message).

By selecting "add existing backup" I get to select the backup to be used but after that nothing else happens.

The Acronis services (Nonstop backup, scheduler, sync agent) have be started.
I have of course rebooted windows already.

I am using Windows 7 (up to date), my Acronis Build is 6055.

Help, anyone? I thought I had stuff finally working and now that ...

Thanks,
Christoph

dim 26/10/2014 - 07:09
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Hi,

I'm having a similar problem.

I took delivery of a new win 7 based PC a week ago. This replaced one on which I was using TrueImage 2009 under XP. I bought TI 2015 for the new PC to use for backing up the new machine and hoping to be able to restore backups from the old PC but, if not, I would use my TI 2009 recovery disk. I couldn't seem to locate any of the existing backups with TI 2015 so I began using the TI 2009 disk. I also created a new backup of my C: drive.

Then an update arrived (I guess 6055 but I'm not sure where to look to find the build No). Suddenly, all of my backups were there on the list, old and new. Problem solved, I thought. I have since been using TI 2015 to restore all of my old files and folders, with no problem ... until today. This morning TI 2015 crashed while I was preparing to restore one of the few remaining old folders. Now, when I run TI 2015, none of my backups appears on the list, not even the new one created with TI 2015. I can only add "Entire PC" as If I wanted to backup eveything. If I click on the "add existing backup" option at the bottom of the list, I can explore down through my existing backups but when I click on "ADD" TI doesn't add anything to the list (even with the new backup) and, of course, with no existing backups on the list, I don't get an option to restore anything. It's as if TI 2015 has stopped recognising any of the backup files as backups.

Looks like I'm back to my TI 2009 recovery disk to get back the rest of my old backups and, worryingly, I don't now seem to have a method for backing up my new PC.

Has anyone else encountered this problem and solved it?

Thanks,
E.

Update: I eventually reinstalled TI 2015 and my backups all reappeared on the list. I'm still finding that the backup and recovery of files and folders is, to say the least, unreliable. I really don't think I trust TI 2015 to provide a reliable backup capability.

lun 27/10/2014 - 22:34
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Christoph,
I would restart the TI 2015 installation file (download if needed) and restarting the install file will offer you a repair option.

mar 28/10/2014 - 00:59
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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GroverH wrote:

Christoph,
I would restart the TI 2015 installation file (download if needed) and restarting the install file will offer you a repair option.

This may work but I found that using the repair option did not solve it for me and I had to resort to a complete re-installation of TI 2015.

E.

mar 28/10/2014 - 15:11
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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the same happened to me today - all backup schemes disappeared and I cannot create any new. I looked for an Explanation in Acronis, but nothing to be found.
My conclusion: Acronis True Image very very unrelyable
WL.

jeu 22/10/2015 - 10:03
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I agree, Acronis TI 2015 is extremely unreliable.

After posting above, I encountered further major problems which convinced me that I could not continue to use Acronis TI 2015.  I uninstalled it and, having had the program for only a short period, claimed a refund on the basis that the program was simply not fit for purpose.

I now use one of the available alternative backup programs which, for almost a year now, has behaved faultlessly.

E.

ven 23/10/2015 - 07:41
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Fortunately, I uninstalled this idiotic software from my laptop. Acronis is completely useless and buggy software. Everybody must realize that after some time.

Jan.

ven 23/10/2015 - 18:30
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Disappearing backups was discussed in this link but the solution was for 2015. 

Whether it will work on 2016, someone with the problem will need to do a test.

 

http://forum.acronis.com/forum/89640

sam 24/10/2015 - 00:09
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.