Backup Network PC Fails
I am trying to do a file backup of a networked PC.
This is the error message I see in the Acronis Event Log ...
[Event Details]
Access to the file or folder is denied. (0x40014)
function = "WNetAddConnection3W",
filename = "\\Hp6930p"
Tag = 0xF35F747B3B21FA6F
The network path was not found (0xFFF0)
code = 80070035)
Tag = 0xBD28FDBD64EDB8C3
[Error Code]
More information about this error and solutions may be available online in the Acronis Knowledge Base.
To access the online resource manually, enter the event code at: http://kb.acronis.com/errorcode/
Event code: 0x000803F7
Any suggestions?
--MGD
I browsed for the network path -- \\hp6930p ... and that is shown in the error messages.
Any chance you are using 'NoScript" or other securiy which is not allowing the check to clear.
I did a backup to my other pc on the network. The network credentials it wanted was
Computer name
User name
user password
the line test worked.
Martin,
Is your network setup as a workgroup or homegroup? Networked PC's need to be run as a workgroup as the homegroup arrangement is a great way to share files but not much else. See this link for a brief explanation:
http://www.tomshardware.com/forum/41361-42-networking-windows-homegroup…
For a complete run down of networking look here:
http://windows.microsoft.com/en-us/windows-8/join-or-create-a-workgroup
I am using eset SmartSecurity 7 for antivirus and firewall.
My LAN is setup as a workgroup.
I'll take the suggestion about interference by the firewall ... I'll setup for the backup to run and disable all firewall filtering ... I'll also disconnect from the internet while filtering is disabled.
I'll report after that test ... but that won't be until after the thunderstorm completes.
--MGD
eSet has a right click option to furn it off for minutes or hours or until reboot.
I turned eset firewall filtering OFF ... Acronis file backup still fails.
What do these error codes mean? Additionally, what causes these codes to be generated?
Access to the file or folder is denied. (0x40014)
function = "WNetAddConnection3W",
filename = "\\Hp6930p"
Tag = 0xF35F747B3B21FA6F
The network path was not found (0xFFF0)
code = 80070035)
Tag = 0xBD28FDBD64EDB8C3
--MGD
When you browsed to the destination, did you enter the network credentials and were you able to test and complete the connection to the remote PC?
If yes, make sure you use a username and a password. Make sure this user has the right access rights for the share you select on that remote computer.
Yes, I supplied user name, password ... the user name has full rights on that PC.
--MGD
Just as a test, I mapped the notebook PC C: drive as a folder on my desktop (the desktop is the PC with Acronis installed).
I was then able to backup a selected subfolder on the notebook PC via the LAN.
I think this rules out any problem with either my firewall software (eset) or firewall filtering rules.
Does anyone know what the error codes mean ... or what causes them to be issued?
BTW, found these forum entries with the same issue ... also unresolved ...
44118: WNetAddConnection3W - True Image Home 2012
https://forum.acronis.com/forum/44118
44258: Fule Backup cannot access source location on NAS server
https://forum.acronis.com/forum/44258
--MGD
As an additional test, I created a backup of 1 folder on the notebook PC via the LAN.
This was successful.
The other backups I tried were to backup the entire C: drive on the notebook -- that still does not work.
For that matter, I would like to create a partition backup of the notebook PC.
--MGD