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Disk is Full

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Ok, I give up. I setup a backup task to backup to another HD every night. After 5 nights I get the dreaded "Disk is Full" error message. I know there are instructions on how to prevent this but I DON'T SEEM TO BE ABLE TO FIGURE THEM OUT! And frankly, from the questions and comments from many others on the net, I'm not the only one. Even trying to get customer support from Acronis is difficult. Can somebody please help a new TI user?

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Hello Dean,

I understand the issue and will try to give you clear steps of resolution.

In order to solve the issue you should set consolidation option for the backup archives. There are two kinds of backup consolidation procedures in Acronis True Image Home: automatic consolidation and file name-based consolidation. In the case of automatic consolidation, the program uses the rules set for backup archives. After creating a backup, the program checks the backup archive for quota violations, such as exceeding a preset maximum number of gigabytes set aside for backups and, if any limitation is exceeded, consolidates the oldest backups.

The file name-based consolidation allows deleting the backups that you do not need anymore from any archive while maintaining the archive consistency. If required, you can delete from an archive the base full backup. The program will create another full backup in place of the oldest remaining backup.

To consolidate backups in an archive:

1. Select the archive for consolidation after choosing Recovery on the sidebar.

2. Start the Consolidation Wizard by right-clicking on the selected backup archive and choose Consolidate in the shortcut menu.

3. The program displays a list of backups belonging to the selected archive with their creation date and time. The top backup is the full backup; the rest are incremental backups. Select the backups you want to keep and click Next.

4. By default, the program selects the same location for the consolidated archive and the original backup archive will be overwritten. But you can choose a new location and in such case the source archive will stay as is, unless you choose to delete it by selecting the Delete original archive box. This requires more disk space, but ensures the security of the archive in case the consolidation fails because of power failure or a lack of disk space. To choose a new location, click Options on the Summary screen.

Note: You cannot choose another location when consolidating backups in an archive located in Acronis Secure Zone.

5. After choosing the new location click Proceed to start consolidation. In our example, when consolidation is complete, disk G will contain two new archives Disk1_backup2 and Disk1_backup4. Disk1_backup2 is a full backup and Disk1_backup4 is an incremental backup. You can make sure of this by starting the consolidation wizard again, selecting the archive Disk1_backup andproceeding to the next window.

Check step-by-step instructions on how to set automatic consolidation using user guide chapter 9.3.7. “Setting automatic consolidation”

Let me know if instructions are not clear for you or you need further assistance.

Thank you.

No Consolidate option found --- I do not see either a shortcut menu or a Consolidate option when i right-click on an archive after selecting Recover in trhe left siebar. The menu I see starts with the items Open and Explore. Further down there is an item named "Archive" and when you click on it three optios are available: Mount, Recover, Validate. No sign of Consolidate anywhere.

I am using ATI 2010 in Windows XP - SP2.

I have a Disk Full message on the drive holding backups, and cannot find a way to tell which of the items listed are full backups, which are differential, which are incremental, etc. As I recall, that information was presented to you in version 11.

As I recall, Consolidate was an option written plainly at the top of the window, after you elected to Manage an archive, in version 11 of ATI.
As this is my second big issue with ATI 2010, i am about to scrap it and go back to version 11.