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"Failed to collect session in Try and Decide session" error and password questions

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Hello,

I recently reinstalled AT Home 2011 Build 6868 and now I am getting this error of "Failed to collect session in Try and Decide session"...huh..?

I am not in a try and decide session I have been using this ATI version since I won this one in Softpedia. This is a new error from me. I also cannot see the log in the view logs. There aren't any details there.

I boot to the second drive (which is a dual-boot drive --XP SP3 and Win 7x32) and run ATI Home 2011>Browse for backup, and choose the image file that I want. The same error occurs.

[url=http://www.freeimagehosting.net/cd5if][img]http://www.freeimagehosting…]

Can you give me some ideas as to why this is occurring?

Also, I wanna ask if I what I am to attempt is correct. Have not done this before so please bear with me.

The arrangement for this pc is 3 drives.

Drive-1 is a Seagate IDE 160gb with Win7 x32 Ultimate marked "partition-J".

Drive-2 is a Western Digital 320gb drive SATA2 housing a dual-boot arrangement of Win7 x32 (partition-C) and XP SP3(partition-D) . Boot folder is in XP SP3.

Drive-3 is a WD 500gb drive solely for Personal files and Image backups. (partitions E/F and H).

Now I intend to use an image backup I made from Drive-1 (partition-J) and recover it in Drive-2 (partition-C). Partition-C is part of a dual-boot and it's boot folder is in the XP SP3 partition-D.

Is the best thing to do is use the Explore and Recover>select only the Partition backup and not the System Reserved? That is correct..yes? I'll be using the boot folder of the dual-boot so I'll select only the partition backup, yes?

about forum/account password,

Earlier I had a hard time logging-in and the site was telling me that my password is incorrect, so I went to https://www.acronis.com/my/index.html and click forgot password. I got a link in the email and clicked that. It showed a new password. Now I was not able to print that but I managed to save a copy when I copy/pasted it.

Question will that new passowrd be my password now?

If so, how can I have a printed version of that? I tried to click the link again but it was expired.

Can't I change it to a passowrd of my liking...? It's rather short...

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Hello kumichodesu,

Thank you for posting.

Most likely this error occurs if one of the volumes is not present in the backup location.

Please check the following article for the solution and if you need additional help please let us know.

Thank you.