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It's not getting any better is it!

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I started Acronis and was told a new version is available, do I want to download - yes!

Download completes - do I want to install - yes!

Automatic update fails with attached message.

Can't Acronis do ANYTHING right! Why provide an automated update if the old version has to be uninstalled first?

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Hello Purple Edge,

Thank you for posting. I will do my best to help you with this installation issue.

Could you please get back to me with the installation log and a system report so that I can check what exactly causes this installation failure.

Looking forward to your reply and if you have additional questions please let me know.

Thank you.