Receive error 0XA3EB reboot required while trying to restore hard disk image

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I have Arconis True image 11. I am trying to restore the c drive image that I have stored on my z drive. When i go to restore it i receive a message ( 1,003 0XA3EB) saying that a reboot is required before the restore can be completed. When i click reboot, the pc reboots and an empty progress bar appears. Nothing happen for a few seconds and then it loads windows (not the restored disk image that i want it too). Please help.

lun 19/04/2010 - 23:35
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Have you tried using the Recovery CD?

lun 19/04/2010 - 23:48
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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When I use the recovery cd i cannot access my z drive where i have my backup files stored....

lun 19/04/2010 - 23:50
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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If you're not using the latest build of TI 11 (8,101), you could try it and see if it finds the drive.

If the Z: drive is an internal drive, you could try the SafeMedia (Safe Mode) version of TI.

Also, have you downloaded the ISO file from your Acronis account and created a CD from it? It should contain more updated drivers and may properly detect your drive.

mar 20/04/2010 - 00:27
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Downloading the latest build and iso file now

I tried using the safe mode version and my mouse would not work.

mar 20/04/2010 - 00:50
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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For the Safe Mode version, do you have the Legacy USB option enabled in the BIOS?

mar 20/04/2010 - 04:54
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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MudCrab wrote:

For the Safe Mode version, do you have the Legacy USB option enabled in the BIOS?

I don't know. I think so..

mar 20/04/2010 - 10:47